A-2234930-28 Why Valspar Campaign - Shop Owners External Testimonial - FINAL.txt
English (US)
00:00:05.800 — 00:00:19.360 · Speaker 1
Shop owners is a family business. They have qualified people inside and outside, which is critical to our success. Our job is to make sure that not only shop owners knows what we have to offer, but also their customers know.
00:00:19.480 — 00:00:48.480 · Speaker 2
With the USC products, they have good consistency with their AP products like sandpaper, tapes, especially in its price driven. The price point and the quality has always been there. I think when we go into a shop and we replace the paint line, a lot of times we're also bringing in all the associated products. when we bring that stuff in, they're not just seeing the value in the paint, but they're also seeing an added savings and the associated products.
00:00:50.520 — 00:01:01.880 · Speaker 2
I would say just the support of the sales staff and the quality of the products. It kind of makes it a no brainer to take the lines on and team up with USC and Valspar.
00:01:02.240 — 00:01:11.400 · Speaker 1
The customer support that I provide to shop owners is not only product support, but also technical support, and making sure they understand that we're a phone call away.
00:01:16.800 — 00:01:26.040 · Speaker 2
Coming from a family owned business. USC and Valspar are kind of the only manufacturer that we deal with that we consider family and they've treated us like that.
00:01:26.640 — 00:01:38.440 · Speaker 1
As a representative of Sherwin-Williams. We need to make sure that we are bringing value to the customer when we enter their door. And not just that we have a product to sell. It's an entire package.