From Prep to Finish: USC’s One‑Stop Powerhouse

Duration - 11:7

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  WEBVTT bde9400f-a2eb-48a6-bcc1-76295b817a0f-0 00:00:07.040 --> 00:00:09.000 Hello, and welcome to today's Quick Chat. 2ebc5589-27f3-4449-bb52-b226eaba6373-0 00:00:09.120 --> 00:00:15.201 I'm J6 Editor in Chief of Fender Bender and today I'm joined by Tom Smith with 2ebc5589-27f3-4449-bb52-b226eaba6373-1 00:00:15.201 --> 00:00:18.973 USC to talk about how US CS Associated Products, 2ebc5589-27f3-4449-bb52-b226eaba6373-2 00:00:18.973 --> 00:00:24.516 also known as AP support profitability and quality refinish repairs and 2ebc5589-27f3-4449-bb52-b226eaba6373-3 00:00:24.516 --> 00:00:25.440 preparation. 2864ff70-02a3-45ba-95ba-424e24e80dc7-0 00:00:26.160 --> 00:00:30.425 Tom is the Sales Manager with USC, and USC has set the industry standard 2864ff70-02a3-45ba-95ba-424e24e80dc7-1 00:00:30.425 --> 00:00:34.807 when it comes to formulating and manufacturing high performance repair and 2864ff70-02a3-45ba-95ba-424e24e80dc7-2 00:00:34.807 --> 00:00:38.080 refinishing products for the collision repair industry. 7b86a430-5149-4b72-9ac9-a0bb52ccdd89-0 00:00:38.840 --> 00:00:41.785 Tom, thank you for joining us and tell us 7b86a430-5149-4b72-9ac9-a0bb52ccdd89-1 00:00:41.785 --> 00:00:47.114 about USC, the brand, its products, and how you provide a good selection of 7b86a430-5149-4b72-9ac9-a0bb52ccdd89-2 00:00:47.114 --> 00:00:50.200 AP needs for most collision repair centers. 25ad87c1-cad2-488c-941f-42b6618657cc-0 00:00:51.800 --> 00:00:55.155 So yes, he's been around since 1950 and been in 25ad87c1-cad2-488c-941f-42b6618657cc-1 00:00:55.155 --> 00:00:58.720 the collision repair business for that whole time. 9ec27a8a-b1e3-421d-8951-458246b1b5aa-0 00:00:58.720 --> 00:01:04.293 And we have a lot of staple products that I believe that no matter what Body Shop 9ec27a8a-b1e3-421d-8951-458246b1b5aa-1 00:01:04.293 --> 00:01:08.440 you go into in the country, you'll, you'll find our staples. 5dd2a66c-9f11-4a98-87fe-324b2bb6a434-0 00:01:08.520 --> 00:01:11.280 You know, they're our number one, number two, number three products. 7509dce1-6d80-4af6-9b88-f24d00e351c5-0 00:01:11.280 --> 00:01:15.310 And since then, you know, we've developed and and brought in new 7509dce1-6d80-4af6-9b88-f24d00e351c5-1 00:01:15.310 --> 00:01:19.774 products to keep up with the industry standards changes on automobiles, 7509dce1-6d80-4af6-9b88-f24d00e351c5-2 00:01:19.774 --> 00:01:22.998 things like that, the different metals on cars and, 7509dce1-6d80-4af6-9b88-f24d00e351c5-3 00:01:22.998 --> 00:01:27.214 and the things that The Body Shop has to have to keep up, you know, 7509dce1-6d80-4af6-9b88-f24d00e351c5-4 00:01:27.214 --> 00:01:28.640 with with the industry. 350bd3f1-c81f-4f05-b9e6-8fce69288581-0 00:01:30.000 --> 00:01:32.968 And Tom, just for my time selling paint and as a 350bd3f1-c81f-4f05-b9e6-8fce69288581-1 00:01:32.968 --> 00:01:35.815 hobbyist, I know that USC offers quite a broad 350bd3f1-c81f-4f05-b9e6-8fce69288581-2 00:01:35.815 --> 00:01:40.662 range of, of AP of associated products, but based upon what the shop needs are, 350bd3f1-c81f-4f05-b9e6-8fce69288581-3 00:01:40.662 --> 00:01:44.599 do they also come in a variety of quality and and price options? f66c925a-6e94-49e4-ad3f-b2f9fbbc0fc9-0 00:01:45.240 --> 00:01:45.680 Yeah. 1284bc9e-19fd-4086-99e2-578b9d0330c6-0 00:01:45.800 --> 00:01:48.648 You know, competition kind of causes that you know, 1284bc9e-19fd-4086-99e2-578b9d0330c6-1 00:01:48.648 --> 00:01:52.153 as as new things either come into the country or, or, you know, 1284bc9e-19fd-4086-99e2-578b9d0330c6-2 00:01:52.153 --> 00:01:55.439 everybody's trying to survive in the business, if you will. f1055568-afb7-4cae-9814-3a15bd21d436-0 00:01:55.440 --> 00:01:59.480 So you have to get you know the best value for your dollar. ca955532-8faa-4287-8b8d-2b74bc02467f-0 00:01:59.480 --> 00:02:03.782 So we do have a good better, best type portfolio and we have that in ca955532-8faa-4287-8b8d-2b74bc02467f-1 00:02:03.782 --> 00:02:08.459 our fillers and our masking and our abrasives and our clear coats primers, ca955532-8faa-4287-8b8d-2b74bc02467f-2 00:02:08.459 --> 00:02:09.519 things like that. 9fb4cfdc-f1e8-468f-9076-9f39df24165f-0 00:02:09.880 --> 00:02:15.524 So we can kind of help any shop no matter what its size or or where they are in the 9fb4cfdc-f1e8-468f-9076-9f39df24165f-1 00:02:15.524 --> 00:02:16.600 in the business. 1c9ed282-1820-43df-8a5c-2ecaba739f54-0 00:02:16.640 --> 00:02:19.274 You know, it could be fleet that could be 1c9ed282-1820-43df-8a5c-2ecaba739f54-1 00:02:19.274 --> 00:02:22.600 commercial marine, automotive, whatever that may be. bb7595b8-1d8f-43f7-8bf0-4f4605ab7f6f-0 00:02:22.600 --> 00:02:25.120 The end user has, you know, whatever they need. 6052b40b-1839-429a-ab9a-4547ece81dac-0 00:02:26.200 --> 00:02:27.040 Sure, sure. adc35076-37c6-4e29-ac0a-ce205098fada-0 00:02:27.720 --> 00:02:32.505 You know, Tom, I for my time in sales, I know that sometimes you just need a adc35076-37c6-4e29-ac0a-ce205098fada-1 00:02:32.505 --> 00:02:35.488 good product to get your foot in the door, get, adc35076-37c6-4e29-ac0a-ce205098fada-2 00:02:35.488 --> 00:02:38.719 get get some confidence built up with the customer. 05fabc39-e291-4e8e-b5d3-3e36f5f6b029-0 00:02:39.640 --> 00:02:44.219 Can you give me an example of, of some of some anecdotal evidence or, 05fabc39-e291-4e8e-b5d3-3e36f5f6b029-1 00:02:44.219 --> 00:02:48.602 you know, other examples of, of shops that have tried some of your 05fabc39-e291-4e8e-b5d3-3e36f5f6b029-2 00:02:48.602 --> 00:02:53.051 products and then you got into that shop and now they're, you know, 05fabc39-e291-4e8e-b5d3-3e36f5f6b029-3 00:02:53.051 --> 00:02:54.360 using the full line? 1fb4ccd7-3c46-4fd6-ab76-d26da99bf215-0 00:02:55.360 --> 00:02:55.720 Yeah. 85cc6ffd-a38d-4ca4-8119-5aabbeb8a426-0 00:02:55.720 --> 00:02:59.198 So what we were just talking about that today about I was, 85cc6ffd-a38d-4ca4-8119-5aabbeb8a426-1 00:02:59.198 --> 00:03:04.092 I was with one of my distributors and he was looking to hire a person and he goes, 85cc6ffd-a38d-4ca4-8119-5aabbeb8a426-2 00:03:04.092 --> 00:03:07.040 you know, well, this that guy really knows paint. 4674fdd8-bead-440c-9fc6-3c72f08a665c-0 00:03:07.040 --> 00:03:12.120 I heard about him and I said, well, yeah, but he's very good with the AP side. fa352006-396e-4772-83cc-2724f63a52fe-0 00:03:12.120 --> 00:03:15.892 And AP side gets you into a shop and helps the shop get started way before fa352006-396e-4772-83cc-2724f63a52fe-1 00:03:15.892 --> 00:03:17.200 paint can be talked about. 6625afd5-0417-47aa-9dad-6258e920faf7-0 00:03:17.200 --> 00:03:22.207 So the AP part is very important because so many people in the shop touch it where 6625afd5-0417-47aa-9dad-6258e920faf7-1 00:03:22.207 --> 00:03:24.560 your painter touches your paint, Right. a07756dd-0e20-4311-b673-2f69d0091a95-0 00:03:24.560 --> 00:03:27.920 So you got to have everything there. 768af816-c2ef-4c28-9f10-ae5d47ceffb2-0 00:03:27.920 --> 00:03:31.281 And, and what we've done too, a lot of times is we'll attend trade 768af816-c2ef-4c28-9f10-ae5d47ceffb2-1 00:03:31.281 --> 00:03:33.940 shows where the, where the shops come and they get a 768af816-c2ef-4c28-9f10-ae5d47ceffb2-2 00:03:33.940 --> 00:03:36.800 chance to see your product, maybe in a demo or whatever. 7a2881df-0191-42b7-a465-20075aad68a3-0 00:03:37.280 --> 00:03:40.540 And a lot of times you'll get in your foot in the door with maybe just 7a2881df-0191-42b7-a465-20075aad68a3-1 00:03:40.540 --> 00:03:41.000 sandpaper. f02d3f77-8d66-4006-8dd7-fe916ae9a4f2-0 00:03:41.160 --> 00:03:45.005 But then all of a sudden our tape, our aerosols, our, our primers, f02d3f77-8d66-4006-8dd7-fe916ae9a4f2-1 00:03:45.005 --> 00:03:46.440 whatever can follow next. 958a9b05-aad1-4f2e-a617-da8791c3ef4d-0 00:03:46.440 --> 00:03:50.383 And, and you know, it, it's just automatic, especially, you know, 958a9b05-aad1-4f2e-a617-da8791c3ef4d-1 00:03:50.383 --> 00:03:53.728 when I talk about those staple products from years ago, 958a9b05-aad1-4f2e-a617-da8791c3ef4d-2 00:03:53.728 --> 00:03:55.760 those products get us in the door. 8295d636-904c-4f19-8c36-7525305c4bce-0 00:03:55.760 --> 00:03:57.320 Like I said, every time. ab5d9240-90be-45bc-a993-1b04b4891b73-0 00:03:59.000 --> 00:03:59.840 Sure, sure. 6a545ef9-bc45-4f54-88c5-2b1a4e7f5b2f-0 00:04:00.760 --> 00:04:03.580 I know we, we probably all have our own little 6a545ef9-bc45-4f54-88c5-2b1a4e7f5b2f-1 00:04:03.580 --> 00:04:06.280 favorites of, of what we associate USC with. 9d99e3b9-d228-456c-8228-5454d183ca83-0 00:04:06.560 --> 00:04:09.643 But besides some of the basic ottery finished products, 9d99e3b9-d228-456c-8228-5454d183ca83-1 00:04:09.643 --> 00:04:12.616 what are some of the other items that USC offers for, 9d99e3b9-d228-456c-8228-5454d183ca83-2 00:04:12.616 --> 00:04:15.480 for other types of body prep and repair operations? c1747b2c-9554-4187-a246-86d6d4ea213f-0 00:04:16.000 --> 00:04:19.115 So what we found at the beginning, you know, c1747b2c-9554-4187-a246-86d6d4ea213f-1 00:04:19.115 --> 00:04:23.200 US chemical used to be body fillers at the very beginning. 05c287da-d2b7-4ba5-b2d2-9a2654f03bbd-0 00:04:23.200 --> 00:04:24.880 That's that's pretty much what we had. beafc09e-9b9c-4207-b4db-50a50a465ea6-0 00:04:24.880 --> 00:04:29.686 So we did learn that we had to get into grinding decks and car wheels and things beafc09e-9b9c-4207-b4db-50a50a465ea6-1 00:04:29.686 --> 00:04:30.280 like that. e5f2cf41-66b5-4dcd-9202-01ff24f77b76-0 00:04:30.280 --> 00:04:34.962 We had to really expand in order to make sure the shop has everything, you know, e5f2cf41-66b5-4dcd-9202-01ff24f77b76-1 00:04:34.962 --> 00:04:38.257 at the beginning of the day, at the end of the day, Tom, e5f2cf41-66b5-4dcd-9202-01ff24f77b76-2 00:04:38.257 --> 00:04:39.759 can you think of anything? 0869593e-60b9-4470-9533-f2f712810641-0 00:04:39.920 --> 00:04:45.016 Is there anything that USC has introduced in the in the past year or two that maybe 0869593e-60b9-4470-9533-f2f712810641-1 00:04:45.016 --> 00:04:47.080 not everyone is familiar with yet? b0084407-f703-4579-a7e5-40367a638a74-0 00:04:48.640 --> 00:04:51.920 You know that's our aerosols were new. 0a9c26ef-4479-4b23-94c8-018fbeaf2734-0 00:04:53.400 --> 00:04:56.545 We have new direct to metal body fillers and putties, 0a9c26ef-4479-4b23-94c8-018fbeaf2734-1 00:04:56.545 --> 00:05:01.089 which with today's metals on these cars, you know some of them have aluminum, 0a9c26ef-4479-4b23-94c8-018fbeaf2734-2 00:05:01.089 --> 00:05:05.400 some of them have galvanized coating, some have steel, some have plastic. 7b8f15ca-58e7-4922-9547-3ba505e156e6-0 00:05:05.400 --> 00:05:08.200 So everything you know the substrate's very important. c4d6e11b-1808-4a97-8f65-55ade2246606-0 00:05:08.520 --> 00:05:12.440 So we just adjusted all our body fillers in order to meet all those needs as well. 91c9f886-9873-45fc-b150-ae70e714b684-0 00:05:12.960 --> 00:05:14.120 So that would be the newest. af2e6e36-7125-48f1-a755-47a878462273-0 00:05:14.320 --> 00:05:14.840 Yeah. aacecdca-f0ab-495e-a8c5-02fd090eb6be-0 00:05:15.200 --> 00:05:19.952 You know, as thin as today's metals are, you can't just go at it with a 36 grit aacecdca-f0ab-495e-a8c5-02fd090eb6be-1 00:05:19.952 --> 00:05:21.200 grinder for adhesion. 7463e8fe-c0f5-4bdf-a64d-3f7fafae6c41-0 00:05:21.200 --> 00:05:24.680 And and we're we're concerned about corrosion protection. 6c6f159d-7baa-4af0-b3c0-2aa21bb1acf4-0 00:05:24.680 --> 00:05:25.680 At least we should be. 0aaf1f0c-9d97-4ae9-bf9b-4f77792b34fb-0 00:05:26.320 --> 00:05:30.275 And so, yeah, you'll eliminate the metal really quick 0aaf1f0c-9d97-4ae9-bf9b-4f77792b34fb-1 00:05:30.275 --> 00:05:31.960 with that kind of grit. 58a21d74-c868-44c9-bd4d-0176b3a52bde-0 00:05:33.720 --> 00:05:33.960 Yeah. 6ddf616b-b65c-4836-860a-8a9ab07cfcd5-0 00:05:34.120 --> 00:05:36.000 If it were paper, you could see through it, right. a63bd86c-fe7a-4f39-99e7-4903819533f5-0 00:05:36.000 --> 00:05:36.440 I mean, it's. 311dbd7a-d2f7-4ec6-b471-cf782fed391c-0 00:05:36.440 --> 00:05:36.800 Yeah. d7bc7cd9-038d-4659-a5df-c8e7c8cf3cf8-0 00:05:36.800 --> 00:05:40.256 And honestly, that really has helped the body man out a d7bc7cd9-038d-4659-a5df-c8e7c8cf3cf8-1 00:05:40.256 --> 00:05:44.514 lot because, you know, it, it's funny that you brought it up because d7bc7cd9-038d-4659-a5df-c8e7c8cf3cf8-2 00:05:44.514 --> 00:05:47.600 that heavy grit really doesn't sell much anymore. 6e0b18bb-71a7-4d63-88fa-f214fe92f34f-0 00:05:47.640 --> 00:05:50.590 You know, things can be prepped a lot differently 6e0b18bb-71a7-4d63-88fa-f214fe92f34f-1 00:05:50.590 --> 00:05:51.240 now, right? 2ff7f7fc-c3a5-4dc3-b466-7e6b49091052-0 00:05:51.880 --> 00:05:52.200 Yeah. 94a53a8f-dd9c-4e4c-a3c7-c94029173faf-0 00:05:52.240 --> 00:05:55.084 I, I, I don't want to get off on a tangent too 94a53a8f-dd9c-4e4c-a3c7-c94029173faf-1 00:05:55.084 --> 00:05:57.686 much, but I think what what is what is the 94a53a8f-dd9c-4e4c-a3c7-c94029173faf-2 00:05:57.686 --> 00:06:01.680 lowest grip that you can use with most of the fillers and glazes? 58118d22-63ea-4ca4-8251-1b38205f04a0-0 00:06:01.680 --> 00:06:03.920 Is it 80 grit or can you go find? 34ba0c4a-a91e-4acb-994d-f9b9e6ef0a3c-0 00:06:03.920 --> 00:06:07.890 Yeah, I mean, you can 8180 now is, is pretty much will scratch the metal 34ba0c4a-a91e-4acb-994d-f9b9e6ef0a3c-1 00:06:07.890 --> 00:06:12.350 well enough to get it going where it used to be the grinding disc and then the 40 34ba0c4a-a91e-4acb-994d-f9b9e6ef0a3c-2 00:06:12.350 --> 00:06:14.200 grant, 36 grant, things like that. bc906975-9fc1-46b3-b1b7-e4ffdda89bc8-0 00:06:14.200 --> 00:06:16.560 So, yeah, it's it absolutely has changed. 12e95156-6805-43a4-b9ab-86bcc30a2538-0 00:06:17.880 --> 00:06:20.548 But then again, you have your restoration shops and your 12e95156-6805-43a4-b9ab-86bcc30a2538-1 00:06:20.548 --> 00:06:23.965 truck shops and things like that that still have the old stuff that you, 12e95156-6805-43a4-b9ab-86bcc30a2538-2 00:06:23.965 --> 00:06:26.399 you know, you keep everything around, right, Right. ae783b7d-cb5a-4045-9127-ace9641d30bd-0 00:06:26.400 --> 00:06:26.560 Yeah. 66039f63-a183-4cd6-bcf3-74d8ace74db6-0 00:06:26.560 --> 00:06:29.441 Restoration, luckily for me, is a hobbyist that that doesn't the 66039f63-a183-4cd6-bcf3-74d8ace74db6-1 00:06:29.441 --> 00:06:31.480 technology doesn't change too much, you know. 4a9c9c02-79f3-4c8e-9e40-26fc7cfc9f29-0 00:06:31.480 --> 00:06:35.178 So Tom, we were talking about the the good, 4a9c9c02-79f3-4c8e-9e40-26fc7cfc9f29-1 00:06:35.178 --> 00:06:37.280 better, best proposition. 2061eca3-ec5f-4bcb-9ee2-6792068c33c8-0 00:06:37.840 --> 00:06:41.707 And I know everybody's trying to save some money where they can, 2061eca3-ec5f-4bcb-9ee2-6792068c33c8-1 00:06:41.707 --> 00:06:44.920 but there can be false economy with some of that too. 9dfb1134-eec6-41b6-8e78-c29733944daf-0 00:06:44.920 --> 00:06:47.716 I mean, you end up using more product which is 9dfb1134-eec6-41b6-8e78-c29733944daf-1 00:06:47.716 --> 00:06:52.000 actually costing you more than if you would select the premium product. e236f380-fa0d-44bc-9127-b57066bda3d1-0 00:06:52.840 --> 00:06:58.240 You can have redos and refinish a paint job's only good as good as the foundation. 1c31c434-1747-4da8-82f5-280b14688a2f-0 00:06:58.240 --> 00:06:59.120 I mean, it's like a house. 2698581f-f3ac-4e8c-be43-5d35204273ed-0 00:06:59.120 --> 00:07:01.600 It's only as good as what's on the very bottom. 9380fc94-1b40-42db-b3f1-65a7f22e04ba-0 00:07:02.200 --> 00:07:03.480 Can you talk a little bit some? 4fe5f4a3-0578-4173-bae6-1973f54fe13b-0 00:07:03.800 --> 00:07:08.287 Can you talk a little bit about that, about where maybe some shops take a 4fe5f4a3-0578-4173-bae6-1973f54fe13b-1 00:07:08.287 --> 00:07:11.258 shortcut or they think they're saving money and, 4fe5f4a3-0578-4173-bae6-1973f54fe13b-2 00:07:11.258 --> 00:07:16.231 and where they can really get the best bang for the buck by by going to the next, 4fe5f4a3-0578-4173-bae6-1973f54fe13b-3 00:07:16.231 --> 00:07:17.080 next level up? 54f0a1b1-1fa5-4123-af5e-cdddf17c7adf-0 00:07:18.120 --> 00:07:20.802 Yeah, I actually have a good example, 'cause that's something we deal with 54f0a1b1-1fa5-4123-af5e-cdddf17c7adf-1 00:07:20.802 --> 00:07:21.160 every day. 9d178f4d-adc7-452a-9481-363033d6b600-0 00:07:21.160 --> 00:07:23.960 And good, better, best is there for a reason. 74156524-5c36-4b97-a347-771ff5a27db8-0 00:07:24.080 --> 00:07:25.920 And it's all price, like you said. 08fc7ba9-c6ad-4c51-8cce-a62b1d17007e-0 00:07:26.480 --> 00:07:30.000 And, and, and the foundation is the most important. d0a8c58e-77e4-4c62-9f60-08a0a22717c8-0 00:07:30.240 --> 00:07:32.840 Your paint job can go bad because of how you treated things. 7e210b5d-95f9-4217-9b5b-4cc1f8eb7e47-0 00:07:32.840 --> 00:07:36.166 And, and, and sometimes even with abrasives, 7e210b5d-95f9-4217-9b5b-4cc1f8eb7e47-1 00:07:36.166 --> 00:07:42.079 the good still might take 20 pieces to do the same thing that two pieces of the 7e210b5d-95f9-4217-9b5b-4cc1f8eb7e47-2 00:07:42.079 --> 00:07:43.040 best will do. 37ddf32e-12b0-4a63-acce-83583250eac7-0 00:07:43.040 --> 00:07:46.594 So, you know, that's part of the education for the shop 37ddf32e-12b0-4a63-acce-83583250eac7-1 00:07:46.594 --> 00:07:48.880 is to know where that money's going. 52d74814-3789-4d35-84a3-6c431145e09e-0 00:07:48.880 --> 00:07:51.332 And, and, and that's what I feel our products are 52d74814-3789-4d35-84a3-6c431145e09e-1 00:07:51.332 --> 00:07:54.373 on the good, better, best side as we're bringing the value on 52d74814-3789-4d35-84a3-6c431145e09e-2 00:07:54.373 --> 00:07:55.600 all brands on all levels. 38c4d3f0-a324-43fa-a4b4-5880740b2814-0 00:07:56.560 --> 00:07:59.581 But to your your example of something that could go wrong, 38c4d3f0-a324-43fa-a4b4-5880740b2814-1 00:07:59.581 --> 00:08:02.499 It's funny you see a guy that wants to put it the cheap, 38c4d3f0-a324-43fa-a4b4-5880740b2814-2 00:08:02.499 --> 00:08:05.008 he wants to buy the least expensive body filler, 38c4d3f0-a324-43fa-a4b4-5880740b2814-3 00:08:05.008 --> 00:08:09.053 but then he'll buy the most expensive glaze and put over top of it because the 38c4d3f0-a324-43fa-a4b4-5880740b2814-4 00:08:09.053 --> 00:08:13.047 body color didn't perform, you know, So it's just they they got to understand 38c4d3f0-a324-43fa-a4b4-5880740b2814-5 00:08:13.047 --> 00:08:16.119 what they have in their hands and what they can do with it. cfc9c6a0-2da0-4352-8936-cd35355007cb-0 00:08:16.120 --> 00:08:22.503 But it is very important what's under that paint job for sure and how you get cfc9c6a0-2da0-4352-8936-cd35355007cb-1 00:08:22.503 --> 00:08:25.040 it there a lot to keep in mind. a353d711-f1a0-488b-9c46-6ae3586a811e-0 00:08:25.800 --> 00:08:26.240 Yes, Sir. d1df5e11-d98d-41ad-a2b3-0c378e457607-0 00:08:26.560 --> 00:08:26.800 Yeah. 66b8d833-6c27-433b-8c46-8a6fa9180dd9-0 00:08:26.800 --> 00:08:29.175 I mean, you don't want to you don't want to spend 66b8d833-6c27-433b-8c46-8a6fa9180dd9-1 00:08:29.175 --> 00:08:30.600 all this money on labor twice. b466cc23-300d-46ff-bfed-a5c2fde6cb5b-0 00:08:30.720 --> 00:08:33.520 So you you make sure you get it the right time the first time. 7dac0b05-98dd-49ab-b731-ad7ece817d51-0 00:08:34.680 --> 00:08:37.201 Tom, you and I were talking off camera a 7dac0b05-98dd-49ab-b731-ad7ece817d51-1 00:08:37.201 --> 00:08:42.244 little bit about when you're maybe at a trade show and some of the attendees have 7dac0b05-98dd-49ab-b731-ad7ece817d51-2 00:08:42.244 --> 00:08:45.320 their favorite USC products that are top of mind. 2f3764a8-2d25-493a-94e0-d7cb53fcdc18-0 00:08:45.320 --> 00:08:47.240 I think of, you know, when they think of USC, 2f3764a8-2d25-493a-94e0-d7cb53fcdc18-1 00:08:47.240 --> 00:08:49.160 they think of this body filler or this glaze. effc6fd3-bb02-4f75-a781-a8e6aded1eac-0 00:08:49.920 --> 00:08:54.040 But there's so much more that's available in the catalog to these to these shops. ee554b70-d121-4ceb-96d0-30a0d2efcd07-0 00:08:54.880 --> 00:08:58.080 Can we talk a little bit about that, maybe some of the top sellers? f286c05f-7c06-4673-99d5-b8168b64f2fa-0 00:08:58.720 --> 00:08:59.080 Yeah. a270d55c-5e9c-4dce-8f3a-a8006ec9fa36-0 00:08:59.080 --> 00:09:00.640 So it's a great point. 83980363-2921-4def-bd5e-1248f66a6356-0 00:09:00.640 --> 00:09:03.801 We we do once they walk in, it could be a trade show, 83980363-2921-4def-bd5e-1248f66a6356-1 00:09:03.801 --> 00:09:08.602 it could be the job or salesman walk it in to The Body Shop and and then all of a 83980363-2921-4def-bd5e-1248f66a6356-2 00:09:08.602 --> 00:09:12.759 sudden they say, Oh my gosh, you have 3 or 4 different masking papers. 31e72038-37d4-4ef5-a170-8d69a71358df-0 00:09:12.760 --> 00:09:16.912 You know those that covers from an inexpensive paper clear up to the 31e72038-37d4-4ef5-a170-8d69a71358df-1 00:09:16.912 --> 00:09:19.200 waterborne type that protects the car. 5cb94c68-d981-4125-9a03-6fc61c451730-0 00:09:19.920 --> 00:09:24.520 We have plastic sheeting, we have masking tape. 2dd4fbfe-3efc-4095-bce2-019acd5af207-0 00:09:24.520 --> 00:09:26.763 We have two sided tape, we have molding tape, 2dd4fbfe-3efc-4095-bce2-019acd5af207-1 00:09:26.763 --> 00:09:30.080 we have all these other things that people didn't even know we had. 2b4e1991-c447-439c-9078-68814b514aad-0 00:09:30.600 --> 00:09:34.600 So it it just starts taking it in to the next level. 89807eea-32e7-49b9-acc0-13ee84e9bec2-0 00:09:34.600 --> 00:09:37.396 And like I said, we wanted, you know, when I got here, 89807eea-32e7-49b9-acc0-13ee84e9bec2-1 00:09:37.396 --> 00:09:41.260 we were like you're to your point, we just had body filler and we needed to 89807eea-32e7-49b9-acc0-13ee84e9bec2-2 00:09:41.260 --> 00:09:43.040 have everything a body shot needed. 36e6e551-e568-44ca-8579-2ddc5a1ddf56-0 00:09:43.040 --> 00:09:45.560 So we continue to do that. 311df0b0-1415-49a9-a458-8046d7ad6906-0 00:09:45.560 --> 00:09:49.480 We'll have new things in the future that we don't have today that'll be coming. 55858497-7bd5-4e81-a512-6094bdf5c6cb-0 00:09:49.480 --> 00:09:55.635 But just anything and everything we have, you know, markers and, and razor blades, 55858497-7bd5-4e81-a512-6094bdf5c6cb-1 00:09:55.635 --> 00:09:59.640 just everything that a guy could think he would need. cc4f1284-95f1-4560-8183-acd123f5dbfd-0 00:09:59.640 --> 00:10:01.800 And, and, and a lot of people just don't know it. 3158308c-7166-4dfe-93fc-65ece25c95c5-0 00:10:03.120 --> 00:10:03.480 Sure. caa03529-0287-4f5b-a70e-1fb1ace32f14-0 00:10:04.840 --> 00:10:06.560 Well, Tom, I want to thank you for joining us today. 638c8bb5-4726-4b45-b28e-dd2a5dbf556b-0 00:10:06.560 --> 00:10:09.960 Talking a little bit about what USC can offer a shop. f0834b16-05d0-4349-9169-3de136c62a89-0 00:10:10.440 --> 00:10:14.040 Should a viewer want to find out more, where should they go or how can they find f0834b16-05d0-4349-9169-3de136c62a89-1 00:10:14.040 --> 00:10:14.440 more out? ba453103-97e9-4174-b41e-ff2f387441db-0 00:10:15.640 --> 00:10:19.200 Our website has every product that has the digital catalog on it. 4bdccee2-9772-4bb2-987e-1098f02d656e-0 00:10:19.200 --> 00:10:23.835 There's a lot of training videos on there and then there's of course numbers to 4bdccee2-9772-4bb2-987e-1098f02d656e-1 00:10:23.835 --> 00:10:25.400 call into customer service. 273ce10f-0513-4f47-bad7-0689919fcf31-0 00:10:25.400 --> 00:10:28.232 And you know, we have reps across the country that can 273ce10f-0513-4f47-bad7-0689919fcf31-1 00:10:28.232 --> 00:10:29.520 be contacted in that way. e0a02730-fa47-4ac3-87e4-c2f6fb718e22-0 00:10:29.520 --> 00:10:32.889 If you go to customer service, depending on where you're from, you know, e0a02730-fa47-4ac3-87e4-c2f6fb718e22-1 00:10:32.889 --> 00:10:36.212 Body Shop can just call in and go directly to the Rep in their area and e0a02730-fa47-4ac3-87e4-c2f6fb718e22-2 00:10:36.212 --> 00:10:37.320 they can come and visit. 60f5ebbd-c336-4658-808e-be2e4dd57efc-0 00:10:37.320 --> 00:10:43.156 We have a lot of support in the field from our distributors and our sales team 60f5ebbd-c336-4658-808e-be2e4dd57efc-1 00:10:43.156 --> 00:10:44.560 across the country. 5c28b591-af9f-4610-8eb6-9250f21f5e8c-0 00:10:44.560 --> 00:10:46.800 We had a lot of feet on the street to support the product. 03599913-721c-44ca-8d77-7a91797c85cb-0 00:10:46.800 --> 00:10:52.640 So that's kind of the best part about it honestly, is, is how we back it up. 5915972f-7a77-4be9-b959-ce0d9484fbfa-0 00:10:53.240 --> 00:10:53.680 You bet. cd51db11-d79f-4f61-85a3-98eedcaee9e0-0 00:10:54.240 --> 00:10:55.360 Well, Tom, thanks again. 2f5f5fdd-9882-4ba3-99c5-4d2169ec22d9-0 00:10:55.360 --> 00:10:57.440 And to our viewers, thanks for for tuning in. 73115e07-6644-4f4f-bd6b-162165c9cd71-0 00:10:58.720 --> 00:11:00.080 Thank you so much.